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Shipping and Delivery

Shipping options, delivery times, and tracking orders

Return and Refunds

Return and refund process

Product instructions

How to use our products

Ingredient information

The ingredients we used and their benefits

Affiliates

How do I join the affiliate program?

Rewards program

How the rewards program works

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If you have any questions or need assistance with your order, our friendly and knowledgeable customer service team is here to help.

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FAQs

Explore our frequently asked questions to find what you need quickly.
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What is the order processing time?

All orders at RogersHood are meticulously handcrafted with care and attention to detail.

As a result, all orders typically take 2-4 weeks to process and ship.

This includes all subscription orders – when your subscription renews, it will follow our standard processing of 2-4 weeks.

We appreciate your patience and understanding.

Do you offer international shipping?

We are delighted to offer international shipping to our valued customers around the world.

However at this time we are unable to ship to Mexico.

Please note that international shipping may take longer due to customs processing, and may take up to 30 days to arrive.

We appreciate your understanding and patience in this matter.

What are the shipping costs, customs, and duties?

Customers are responsible for all shipping costs associated with their orders.

Shipping costs will be calculated at checkout based on the shipping method and destination.

For international orders, please be aware that customs and duty fees may apply.

All customers outside of the United States who order directly from our website are responsible for any VAT/tax/duties/import fees associated with their respective country’s customs office.

RogersHood is not responsible for any customs or duty charges incurred.

How often should I cleanse?

We recommend cleansing 3-4x a year.

Who should avoid taking the cleanse?

You should avoid the cleanse if you are:

  • taking blood thinners or chemo medication
  • pregnant or breastfeeding

Will I experience any symptoms?

The most common die-off symptoms are flu-like symptoms. Headaches, dizziness, constipation or diarrhea, sore throat, bloating, gas, skin breakouts or a rash, anxiety, depression, irritability, and fatigue are all common die-off symptoms.

Some people experience die-off symptoms right away, others later in their cleanse, and some will not experience them at all.